In the demanding world of mobile fleet washing, your equipment isn’t just a tool – it’s the backbone of your business. How do you know when to stick with what you have, and when it’s time for a serious upgrade? Our June mastermind session delved into a critical aspect of choosing and upgrading equipment. We were thrilled to have two operators share their wisdom, Matthew Johnson from Shine On in Montana and Phil Richardson from Complete Contracting Solutions in Detroit Michigan, both of whom have upgraded their equipment throughout the years and made equipment changes to match their business growth. Thank you to Matt and Phil for generously sharing your time and expertise! It’s clear their insights will be invaluable to our Operator Network.
Please log onto the Operator Page to view this video discussion.
Key Takeaways for Your Equipment Strategy:
The Evolution of Power: When More GPM Just Makes Sense
Phil’s journey illustrates the power of upgrading for efficiency. He started small, with a “two gallon minute cold water machine scrubbing tractors by hand.” He then moved to a five GPM hot water machine, which served him well for “probably the first 10 years.” But the real revelation came when he “tried an 8 GPM and then it was over from there.”
The jump to 8 GPM machines was “unbelievable.” Witnessing other crews operating Bio-Clean systems convinced him to make the switch. The difference in washing efficiency was undeniable.
This highlights a crucial point: Sometimes, an upgrade isn’t just about replacing broken parts; it’s about fundamentally changing your capacity and speed. Higher GPM (Gallons Per Minute) directly translates to faster cleaning, which means more jobs completed and higher overall revenue.
The Skid Unit Showdown: Reliability vs. Flexibility
Matt, running a diverse fleet, highlights a common dilemma: the reliability of some systems versus the flexibility of others. When it comes to long-term reliability, Matt leans heavily towards his Bio-Clean trucks, especially for washing large vehicles. “They seem to be less maintenance than the skid units,” he notes, expressing frustration with constant issues. “Gosh, it seems like we were always fighting problems with those skids.”
Part of the challenge, as Matt points out, lies in the local support. With only 2 pressure washing equipment suppliers in his area – both small family operations – getting specialized equipment like a 120-volt burner system worked on is “pretty tough” and “really expensive.” This lack of readily available, affordable expertise pushed him towards more user-friendly options. His transition to Bio-Clean trucks has been a “night and day difference,” emphasizing their ease of use.
Phils Proactive Approach: Replacing Before Failure
Perhaps one of the most impactful insights from the discussion was the philosophy of proactive equipment replacement. For the past year, Phils team has shifted from “running them into the ground and repairing and repairing and repairing” to a strategy of swapping out machines that “have hit a certain hour mark.”
This means replacing equipment before it becomes faulty and causes problems. “You’re being proactive and you’re replacing equipment before it becomes faulty,” was the astute observation. The reasoning is simple: when equipment fails during a job, “the guys got to deal with the issues… they can’t wash because the burner’s not working or the motor is not starting or who knows what.” This kind of downtime is not only frustrating for the crew but also costly for the business in terms of lost productivity and potential customer dissatisfaction.
While there isn’t a “set schedule” for every piece of equipment, the commitment to investing “heavily” in new machines, often at the end of the year, ensures they maintain a high standard of operational readiness.